Drag and Drop Builder
Global Filters and Saved Views
Drill Down and Launch Out
Visualizations
Content Blocks
In-Memory Caching
Mobile Interface
Codeless Report Building
Custom Formulas and Criteria
Chart and Dataset Builder
Data Blending
Stored Procedures
Embeddable Dashboards and Reports
Direct Link
Scheduled Emails
Public View Embeds
Display Mode (TV)
Tenant Level Security
Dynamic Data Sources
Role Based Security
Authentication Modes
Team, Private, Favorites Library
Folder Hierarchy
Folder and Report Security
Guest/Anonymous Library
Customizable Interface
Multi-lingual
Custom Domain
Seamless Sign-On
Table and View Relationships
Data Transformation
Column Level Security
Data Field Organization
API for Automations
Production and Dev Environments
Audit Logs
BI Guides
Contact
Customer Portal5 Benefits Of Business Intelligence Tools For Service Desk Systems
If there is any place in the IT department that sees the most action, it is the Help Desk. All day, impatient managers and confused end users call them in a panic. They want immediate assistance with a myriad of problems. Service desk solutions like CA Service Desk, ServiceNow, Ivanti Service Management, and BMC ITSM…
Integrate Ivanti Service Management With Any of Your Other Data Sources
Centralizing and integrating multiple data sources used to be a time consuming and expensive solution for a highly convenient and efficient solution. That is until Yurbi came along. We designed Yurbi to quickly centralize the data across an entire organization, collecting and reporting data from unlimited data sources or data sets, regardless of vendor. …
Best Dashboard Software for Ivanti Service Management
Ivanti Service Manager is one of the premier ITSM solutions available today. From automating workflows that eliminate costly manual processes, to ticket trend analysis and beyond, Ivanti Service Manager (formerly Heat Service Management) is a scalable and adaptable application that makes businesses more efficient, compliant and secure. Although Ivanti delivers a number of powerful features,…
New Yurbi Premium App: Ivanti Service Management 2016
Do you use Ivanti Service Management (formerly known as Heat Service Management) as your preferred ITSM solution? We’re excited to announce you can now connect to your Ivanti data using Yurbi’s latest Premium App: Ivanti Service Management 2016. Take a look at what you can do with our latest Premium App. What’s included in Ivanti…
The Top Issues with BMC Smart Reporting
BMC ITSM recently made a significant shift in its out-of-the-box reporting strategy. As we’ve mentioned in the past, BMC used to white label SAP BusinessObjects as its reporting tool and branded it as BMC Analytics. With its most recent update, BMC ditched SAP Business Objects and now white labels Yellowfin BI and has branded its…
3 Reasons Why CABI’s Breakup with Business Objects is a Big Deal
On April 16, 2016, CA Technologies (CA) announced that it would no longer distribute CABI 4.1 with BusinessObjects. CA stated that the company will instead distribute CABI 6.x with TIBCO® Jaspersoft. Though CA Technologies downplayed the announcement, its breakup with BusinessObjects is a big deal. Here are three reasons why: All BusinessObjects reports will need…
Getting Your Data Out of BMC Remedy – Is There a Better Way?
There’s a reason why BMC Remedy is popular among IT help desks. It’s a great ITSM solution that provides useful features such as an asset management tool that allows you to discover and track all the IT assets within the environments you maintain; a virtual agent with a chat interface that also offers informative articles…
Integrate HP Service Manager and Asset Management Applications
We’ve been discussing the concept of data integration for a few months now, but there are still a few things that need to be covered. While many of the most pertinent business management applications have been built, truly integrating the data from these various data center applications in a straightforward and non-resource-intensive manner remains an…
Best Dashboard and Reporting Options for BMC ITSM Remedy
Our experience working with Service Desk managers tells us that reporting is essential to operating a smooth Service Desk. Yet, many Service Desk vendors, including BMC Remedy, don’t provide robust reporting features. Or, they do, but they’re so complex most users can’t leverage them. That’s why 5000fish got involved with Service Desk reporting: to provide…
Best Executive Dashboard for ServiceNow
ServiceNow is recognized as a leading enterprise IT Cloud company that offers a variety of Cloud-based products to help automate and manage IT service relationships. While ServiceNow is a powerful tool, it leaves some customers wanting more. That’s where Yurbi for ServiceNow comes into play. Offering a variety of reports and dashboards designed specifically for…
