Best Dashboard Software for CA Service Management
CA Service Management is one of the premier service desk applications available today. From automated ticket generation to ticket trend analysis and beyond, CA Service Management (formerly CA Service Desk Manager) is an exceptionally versatile application that offers businesses the potential to streamline service delivery and improve service quality. While CA Service Management delivers a…
Benefits of Integrating BMC Remedy ITSM with Project Management Software
As a Project Manager you’re constantly searching for data and insights to help you streamline processes, improve service and run a more efficient and effective Service Desk. So you turn to your BMC Remedy ITSM software for help, but find it difficult to extract the real-time information you need. Trying to integrate BMC with project…
Dashboards and Reports for HP Service Manager — Without Paying an Arm and a Leg
It’s exciting when any service manager gets the go-ahead to purchase a solution from as big and well known a brand as HP, because it is a heftier investment when you’re playing with the big boys. So imagine how dashed you might feel after that win when you realize that the dollar amount you got…