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Best Dashboard Software for CA Service Management
CA Service Management is one of the premier service desk applications available today. From automated ticket generation to ticket trend analysis and beyond, CA Service Management (formerly CA Service Desk Manager) is an exceptionally versatile application that offers businesses the potential to streamline service delivery and improve service quality. While CA Service Management delivers a…
Benefits of Integrating BMC Remedy ITSM with Project Management Software
As a Project Manager you’re constantly searching for data and insights to help you streamline processes, improve service and run a more efficient and effective Service Desk. So you turn to your BMC Remedy ITSM software for help, but find it difficult to extract the real-time information you need. Trying to integrate BMC with project…
Agile BI vs. Traditional BI: Which is Best for My Business?
If you’re searching for a business intelligence (BI) tool, one of the first decisions you’ll need to make is whether an agile or a traditional BI solution meets your organization’s needs best. Usually, the answer isn’t clear-cut. In fact, the type of solution you choose depends on several factors, including your organization’s use cases, budget,…
6 Key Performance Indicators (KPIs) For Government Contractor Executives and Management Teams
Serving as CEO and President of OakTree Solutions, a Federal services contractor, 5000fish’s CEO, David Ferguson is well aware of the many challenges executives and management teams of government contractors face. In fact, Ferguson’s time in the trenches of government contracting fueled his desire to build Yurbi and give executives and management teams the tools…
Straight Talk: Review of Salesforce Wave, the Pros and Cons
Staying on top of recent developments and new products in the business intelligence (BI) industry is an important part of our Customer Success approach to doing business. After all, although we hope Yurbi is a good fit for your organization, we understand it’s not the right solution for everyone. When it isn’t, we want to…
4 Key Performance Indicators (KPIs) For Government Contractor Project Managers
For the past 16 years, 5000fish’s CEO, David Ferguson, served as CEO and President of OakTree Solutions, a Federal services contractor. He knows firsthand that project managers for government contractors have their work cut out for them. In fact, Ferguson’s desire to build a business-friendly BI solution like Yurbi came in part from the struggle…
Straight Talk: Tableau Vs. Qlik; Pros and Cons
We know it’s hard to separate fact from fiction when you’re evaluating various business intelligence (BI) tools. After all, every BI vendor touts their product as the “best” solution, and the Internet is flooded with biased reviews. So we’re here to help. 5000fish is a service organization at heart, and we feel part of our…
Straight Talk: Yurbi Vs Tableau; Strengths and Weaknesses
At 5000fish we take pride in cutting through the hype and offering you straight talk. So when we’re asked how Yurbi is different than competitors like Tableau, we’re glad to outline how the business intelligence (BI) solutions compare and contrast. Because the truth is, Yurbi and Tableau are impressive tools that offer a wealth of…
Straight Talk: Yurbi Vs Qlik, Strengths and Weaknesses
5000fish is a service organization at heart, so when potential customers ask us how Yurbi compares to competitors like QlikView, we’re prepared to give them straight talk. Because the truth is, Yurbi isn’t the right fit for every organization, and neither is Qlik but both offer a number of advantages. If you’re looking to gain…
Dashboards and Reports for HP Service Manager — Without Paying an Arm and a Leg
It’s exciting when any service manager gets the go-ahead to purchase a solution from as big and well known a brand as HP, because it is a heftier investment when you’re playing with the big boys. So imagine how dashed you might feel after that win when you realize that the dollar amount you got…