Our experience working with Service Desk managers tells us that reporting is essential to operating a smooth Service Desk. Yet, many Service Desk vendors, including BMC Remedy, don’t provide robust reporting features. Or, they do, but […]
Read MoreHere’s a scenario many business leaders are all too familiar with. A manager holds a meeting with his or her team leaders to discuss a spreadsheet. When the team leaders pull out their spreadsheets, everyone’s version […]
Read MoreWhen decision makers tell us they’re getting nickel and dimed by their business intelligence (BI) vendor, it raises a red flag. While no BI tool is completely free, businesses should be able to budget for BI […]
Read MoreAs a small to medium sized business (SMB) there’s a good chance you don’t employ an army of developers. In fact, your “IT team” may consist of one lone sole. As a result, there’s a good […]
Read MoreEvery year, approximately 25 percent of small businesses fall victim to a cybercrime. Of those, 60 percent are out of business within six months.1 While protecting data from cyber criminals outside of your organization is imperative, […]
Read MoreStale data can be valuable for spotting trends and tracking progress, but when it comes to making on-the-spot decisions, it’s of little use. In today’s fast-paced business environment, decision makers need access to real-time data. Read […]
Read MoreIf there’s one concern we hear from small to medium sized organizations time and again, it’s that they aren’t getting the business intelligence reports they need, or even want. Here are six reasons workers don’t get […]
Read MoreIn small business, it’s typical for employees wear more than one hat. But when an organization or team counts on one employee for all of their reporting needs, they’re taking a big (and unnecessary) risk. Drawing […]
Read MoreWhen we’re talking with organizations about their business intelligence options, we often find there’s a vast disconnect between those who need information (requesters) and those who provide it (developers). In most cases that’s because the organization […]
Read MoreKeeping informed about new business intelligence (BI) software is important to us at 5000fish. That’s because understanding the pros and cons of other BI tools gives us the knowledge to help our prospective customers choose the […]
Read MoreBusiness Intelligence For Companies Ready To Grow